OSI helpcenter
delivery
No. The delivery time varies depending on the availability of the product.
The shipping date (ex-works) is shown in the shipping confirmation. Standard delivery times within the EU are 1-2 weeks.
https://osi.rosenberger.shop/en/B2B-Hilfecenter/OSI-helpcenter/Lieferung-B2B/delivery/Can-I-know-the-exact-delivery-time-to-the-product-in-advance
Once the order has been packed, you cannot change the delivery address. If the delivery address changes after the order has been sent, however, please contact us.
https://osi.rosenberger.shop/en/B2B-Hilfecenter/OSI-helpcenter/Lieferung-B2B/delivery/Can-I-change-my-delivery-address-or-shipping-method
We select the mode of shipment that matches your order, so you cannot make any settings changes here.
You will receive a notification by e-mail when your merchandise has been dispatched. In the e-mail, click on the link to the tracking system of our logistics partner, and view the information about your package.
https://osi.rosenberger.shop/en/B2B-Hilfecenter/OSI-helpcenter/Lieferung-B2B/delivery/How-can-I-tracck-my-package-after-it-has-been-shipped
We only offer our regular shipping service. A separate express service is not available.
https://osi.rosenberger.shop/en/B2B-Hilfecenter/OSI-helpcenter/Lieferung-B2B/delivery/Can-you-offer-a-faster-delivery-if-I-need-a-product-urgendtly
Orders of €100 or more are shipped free of charge.
https://osi.rosenberger.shop/en/OSI-helpcenter/delivery/Do-you-offer-free-delivery
Orders below include a lump sum of €25 for shipping and handling. For more information, please see our Shipping and Delivery page.