Shipping & delivery
Rosenberger OSI ships to customers in EU member states (except Croatia, Hungary, Slovakia, Slovenia, Czech Republic and Poland) using reliable partners, ensuring that you receive your order on time and in perfect condition. Our high stock availability in our Hungarian production plant and modern logistics enable us to dispatch your order promptly.
Our shipping partners are:
We deliver the following within the member states of the EU (except Croatia, Hungary, Slovakia, Slovenia, Czech Republic and Poland):
- Items in stock within 1 working day (for orders received by 3 p.m.) and
- desired lengths within 2 weeks.
The shipping time for deliveries within the EU is indicated on the relevant offer page. When the shipping timeframe starts depends on the selected payment method. If payment is made by credit card or PayPal, the delivery period begins one day after payment has been activated. In the case of payment by invoice/bank transfer, the shipping timeframe begins one day after we receive the order.
If the outgoing or incoming delivery date falls on a Saturday, Sunday or a public holiday, delivery dates will be postponed to the following working day.
Free shipping within the EU from an order value of €100
Every order with a value of €100 and more placed by you in the Rosenberger OSI Webshop will be shipped to you free of charge within the member states of the European Union. A flat-rate shipping fee of €15 will be charged for order values of less than €100. The costs for packaging are included in the shipping costs. There are no customs fees for shipments within the European Union
Partial deliveries are possible
Parts of your order may be shipped separately. In this case, you will receive your items as soon as possible, and we will of course inform you about this in advance. You will receive a separate shipping confirmation by e-mail with your shipping data for each parcel.