Frequently asked questions


Which payment methods does Rosenberger OSI accept?

We accept Paypal, payment by credit card (Mastercard and Visa) and on account (after consultation).

Why was my payment not successful?

There are several reasons for the failure of online payment, such as incorrect/inaccurate payment information, payment rejection by the bank, network connection problems, etc., etc. If this happens, try to repeat the purchase process. If your payment still doesn’t go through, please contact us.

Is my payment information stored in your database?

Rosenberger OSI does not store any payment data. When you make a payment, the system only sends the relevant payment information securely to the payment platform.

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