Frequently asked questions
You can easily track the status of your order in your "Orders".
Please contact your sales representative to have items changed for you. Changes can only be made to an order as long as it has not yet been shipped or production has been started.
1. Your order number is in the confirmation e-mail.
2. You can find your order number under "My Account".
When we receive your order, we will send you a confirmation e-mail with all the order information.
If you do not receive an order confirmation e-mail, even after you have completed all the steps, please check that the order is listed under "My Account". If it is not, please contact us for further assistance.